Services

The purpose of Support Coordination is to help you and your family access the supports available to you so you can achieve your goals. Navigating the NDIS can be complex; we support you by reducing the pressure so you can focus on what matters to you, because every moment matters.

Our service takes a practical approach to identifying your needs, wants, and goals. We focus on building strong, collaborative relationships with you and the people involved in your support network. At PSG, we believe that working together with participants, families, and service providers is key to creating sustainable support structures and achieving positive outcomes.

At times, your needs may require a more specialised approach, and you may be able to access Specialist Support Coordination. PSG Specialist Support Coordinators are experienced in supporting complex situations, including housing, behavioural support, mental health, justice involvement, Child Protection and Family Services, Early Childhood Intervention, support worker services, health and hospital systems, aged care, employment, and other significant life challenges.

PSG Support Coordinators focus on clear communication and practical, hands-on support. We aim to use your Support Coordination funding effectively by using technology to offer flexible options, including fully remote services via Microsoft Teams, Zoom, email, and phone. This reduces unnecessary travel, increases flexibility for participants and families, and supports better use of your plan. For new referrals, we offer an initial consultation to understand your needs and determine the right approach.